Effective Date: 06 August 2026

At AirportLounges.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website and services.

By accessing AirportLounges.in or placing a booking, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place a booking or contact us, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number

Booking Information

  • Departure Airport
  • Traveler Name(s)
  • Booking Details
  • Order Number
  • Payment Status

Payment Information

Payments are securely processed through trusted third-party payment providers such as Razorpay and PayPal.

AirportLounges.in does not store your debit card, credit card, UPI PIN, bank account credentials, or other sensitive payment information.

2. How We Use Your Information

Your information is collected only for legitimate business purposes, including:

  • Processing your booking
  • Generating your lounge access QR code
  • Delivering your QR code by email
  • Providing booking support
  • Responding to your enquiries
  • Preventing fraud and unauthorized transactions
  • Meeting legal and regulatory obligations
  • Improving our website and services

We do not sell or rent your personal information to third parties.

3. Email Communications

Your email address is used for:

  • Booking confirmation
  • QR code delivery
  • Booking updates
  • Customer support communications
  • Important notices related to your booking

We will not send unsolicited marketing emails without your consent.

4. Payment Security

All online payments are processed through secure third-party payment gateways.

AirportLounges.in never receives or stores:

  • Credit Card Numbers
  • Debit Card Numbers
  • CVV
  • Card PIN
  • UPI PIN
  • Internet Banking Passwords

Payment information is handled directly by our payment partners using encrypted and secure systems.

5. Cookies

AirportLounges.in may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Maintain website security
  • Analyze website traffic
  • Enhance the browsing experience

Most web browsers allow you to manage or disable cookies through your browser settings.

6. Sharing of Information

We do not sell, trade, or rent your personal information.

Information may only be shared with trusted service providers where necessary to operate our business, including:

  • Payment processors (Razorpay and PayPal)
  • Email service providers
  • Website hosting providers
  • Government authorities where legally required

These parties receive only the information necessary to perform their services.

7. Data Retention

We retain booking records only for as long as reasonably necessary to:

  • Process bookings
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and accounting obligations

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Data Security

AirportLounges.in takes reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

9. Third-Party Services

Our website may use trusted third-party services, including but not limited to:

  • Razorpay
  • PayPal
  • WordPress
  • WooCommerce
  • Cloudflare (if applicable)
  • Google Analytics (if enabled)

These services have their own privacy policies, and we encourage you to review them where applicable.

10. Your Rights

Depending on applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information (where legally permitted)
  • Ask questions regarding how your information is processed

Certain information may need to be retained to comply with legal, financial, or fraud prevention requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon publication on this page. The latest version will always be available on AirportLounges.in.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

airportlounges.in

Email: support@airportlounges.in

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